Refund policy

All purchases are final sale.

You can always contact us for any return question at ihearthair4u@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Any wigs that the lace has been cut may NOT be returned. Wigs that have been used or worn are also not accepted for returns.
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.